Returns & Exchanges

Need to make a return or exchange? We get it, sometimes things don’t work out. Visit our online return portal to request return authorization within 21 days of your order date.

We accept returns of merchandise in their original condition (unworn, unwashed, unaltered) with the tags attached. If you receive a damaged or incorrect item, please email us at sales@shopcallahan.com so we can help. 

Returns for refunds to your original method of payment or for online store credit, or exchanges can be made within 21 days of order date. Original shipping fees and return labels are not refundable. 

Include the original order invoice with your return, and please allow 7-14 business days from the time you mail your order for your return or exchange to be processed. 

Select sale or promotional items may be marked FINAL SALE are not eligible for returns or exchanges. Purchases made during online sample sale or warehouse sales cannot be returned for refunds or store credit.

Need more help? Just shoot us an email at sales@shopcallahan.com.